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Remote Management Services
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Remote managed services are an increasing form of selective outsourcing, which enable organizations like yours to outsource the burden of managing your IT infrastructure. You can focus on your core business and competencies and place the responsibility for managing IT functions to Web Full Circle, while allowing you to maintain ownership of your assets.
Web Full CircleRemote Management Services delivers on the promise of IT outsourcing. Our offering provides a cost effective solution to you, while maintaining superior customer service. Web Full Circle is focused on providing the right solution, focus and operational excellence to your organization.
The Right Solution
Remote Management Services from Web Full Circle provide proactive monitoring and management support across your environment. We perform incident correlation, dynamic data mining, and on demand trend analysis. Most importantly, Web Full Circle provides mission-critical insights into events before, during and after they occur.
Web Full Circle offers you a choice in services levels, allowing you to select the best fit for your environment. Web Full Circle's two levels of remote services include; Watch and Manage.
Web Full Circle's remote managed Monitoring supports the following:
24x7 NOC support
Project management
Incident management (Validation, Notification, and Escalation)
Reporting
Web Full Circle's remote managed Management solution includes the above services in addition to the following:
Incident Resolution
Proactive Problem identification
Problem management (Error control, Root cause analysis)
Change management coordination, review, risk assessment, and justification
Release management planning, deployment, and acceptance
Configuration management (identification, planning, control, and optimization)
Reporting and Proactive Services (performance tuning, patch maintenance and installation)
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